Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person 
who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:


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A. Right of revocation
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Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, 
who is not the carrier, has or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform me 
(Maxi Raimer, c/o Block Services, Stuttgarter Str. 106, 70736 Fellbach, Germany, Tel .: +49 176 571 066 53, 
E-Mail: info@happy-tails-portraits.com) by means of a clear statement (eg B. a letter sent by post or e-mail) 
about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is 
not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the 
right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including 
delivery charges (except for the additional costs arising from your choosing a different delivery method 
than the most favorable standard delivery we offer have to repay immediately and at the latest within 
fourteen days from the date on which the notification of your revocation of this contract has reached us. 
For this repayment, we use the same means of payment that you used in the original transaction, unless 
otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay 
you until we have the goods back or until you have provided proof that you have returned the goods, whichever 
is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on 
which you inform us of the cancellation of this contract. The deadline is met if you send the goods before 
the expiry of the period of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling 
that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Exclusion or premature termination of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and 
for the manufacture of which an individual selection or determination by the consumer is decisive or which 
are clearly tailored to the personal needs of the consumer.

General information
1) Please avoid damage and contamination of the goods. Please return the goods in their original packaging 
with all accessories and all packaging components back to us. If necessary, use a protective outer packaging. 
If you no longer have the original packaging, please provide suitable packaging for sufficient protection 
against transport damage.
2) Please do not return the goods to us unfree.
3) Please note that the above-mentioned items 1-2 are not a prerequisite for the effective exercise of the 
right of withdrawal.

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B. Withdrawal form
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If you want to revoke the contract, please fill out this form and send it back.

Maxi Raimer
c/o Block Services
Stuttgarter Str. 106
70736 Fellbach
Germany
Email: info@happy-tails-portraits.com
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / 
the provision of the following service (*)
_______________________________________________________
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer (s)
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Address of the consumer (s)
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Signature of the consumer (s) (only when notified on paper)
_________________________
date
(*) Delete as appropriate